Director of Operations – Green Mountain Habitat for Humanity – Williston, VT

Williston, VT

Green Mountain Habitat for Humanity

2024-12-21

Description

Habitat for Humanity International (HFHI) is the largest nonprofit homebuilder in the world. Green Mountain Habitat for Humanity (GMHFH), an affiliate of HFHI, has been serving northwestern Vermont for over 35 years. By providing affordable housing opportunities, GMHFH has transformed the lives of hard-working families, helped stabilize communities, and fostered economic vitality in the area. However, the potential for community support remains largely untapped.

We are seeking a Director of Operations who can provide leadership in interrelated sectors of GMHFH: Construction, Restores, and Volunteer Management, and can lead us into the next phase of extraordinary growth.

The Director of Operations will work in partnership with the CEO and will be a key member of the Leadership team for the organization and is accountable for the strategic operational direction as it relates to Construction, ReStores, and Volunteers.

Department: Construction/ReStores/Volunteers

FLSA Status: Full-time Salary, Exempt

Schedule: 40 hours per week, flexible. Some nights and weekends are required.

Reports to: CEO

Supervises: Construction, ReStore, and Volunteer staff

Responsibilities

Overall:

Strategic Collaboration: Foster strong relationships with leaders across departments to ensure cohesive alignment with the company’s objectives and seamless coordination across all project phases.
Maintain an understanding of individual team members strengths and weaknesses, and through training, mentorship, and active leadership work to enhance the capabilities of the team.
Business Strategy & Growth: Create and execute strategies to drive business expansion, with a particular emphasis on multi-family developments, and Restore growth.
Client Relations & Business Development: Actively identify and pursue new projects, partnerships, and markets, for the Restores, and Construction.
Financial Oversight & Cost Control: Track project financial performance closely, implementing cost-saving measures to adhere to the budget across Construction & Restore Departments.
Lead proposal development, contract negotiations, and presentations.

Construction

Supervise Real Estate Development Manager and Construction Manager.
This role involves end-to-end oversight, from strategic planning and budgeting to successful project completion.
The Director will manage multiple projects simultaneously, ensuring on-time, on-budget completion with exceptional quality standards.
Formulate detailed budget plans, monitoring expenditure for all project-related costs, including property acquisition, infrastructure development, and construction, in collaboration with the CEO.
The position requires a leader who can inspire high performance in project managers, superintendents, and field teams, while closely aligning project activities with strategic business goals.
Leadership & Team Development: Lead the construction team with a focus on achieving goals and deadlines across multiple projects.
Collaborate with Development & Finance to ensure Grant obligations are fully executed.
Talent Acquisition & Strategic Hiring: Lead the recruitment process and make strategic hiring decisions to expand and strengthen the construction team.
Collaborate with Director of Finance and HR on project accounting functions, including managing the budget, tracking expenses and minimizing risk on the projects.
Ensure that construction activities move according to pre-determined schedule.
Provide overall leadership to ensure work is constructed in compliance with energy standards and work quality is in line with GMHFH construction policy.

Restores

Supervise the Restore Director
Works with the ReStore Director to achieve annual sales and profitability targets by encouraging efficiency of operations and new program development to support sales at aggressive targets in conjunction with the organization’s strategic plan.
Work with the Restore Director to develop and ensure the implementation of a strategic plan for Restore growth.
Work with the Restore Director and HR to ensure the successful implementation of Operational and staff policies and procedures. Ensuring that staff are professionally trained and supported.
Oversee successful ReStore marketing initiatives in collaboration with the Development and Communications Manager and the marketing staff (print, social media, ReStore website related pages)

Volunteer Engagement

Supervise Volunteer Manager
Oversee the Volunteer Engagement Department to creatively recruit and engage community volunteers throughout the organization. Work with the department to create training programs to upgrade the skill levels of volunteers and retention strategies that encourage volunteers to return more frequently. Work to maximize the deployment of volunteers across programs for greatest efficiency and flexibility.
Work in partnership with the Volunteer Manager to maximize tracking of volunteer hours, and interpret data collected surrounding volunteers, and how we are utilizing them

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Mission Oriented: Believes in Habitat’s mission and values and consider them as a framework for all professional decisions.
People Oriented: Provides motivating leadership to the managers of construction, land acquisition, ReStore and to various board committees.
Results Oriented: Ensures adherence to established timelines and budgets always seeking operational improvement. Committed to a positive experience for families who choose to participate in the building process.
Personal Development Oriented: Committed to ongoing professional development for self and for staff.

Minimum Education And Experience Requirements

Bachelor’s degree. Master’s degree in business or Non-Profit Management preferred.
Minimum 10 years of senior management experience. Experience with Habitat for Humanity helpful.
Strong communication (oral/written) and listening skills.
Strategic vision with ability to manage tactically.
Self-starter with ability to work both independently and with staff and volunteers.
Strong knowledge of technology with the ability to leverage it to improve operations and
communication.
Process mapping and change management experience highly desired.
Strong leadership skills with ability to develop staff and volunteers through personal example as well as implementation of formal training programs and other processes.

Note

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

Compensation & Benefits

This position has a starting salary of $95,000-$105,000 yearly, based on skills and experience. Benefits include a health reimbursement plan, 5 weeks combined vacation and sick time, ten paid holidays, and a 20% staff discount at the Habitat Restore.

Position open until filled. No phone calls, please.

Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, creed, religion, national origin, ancestry, ethnicity, sex, gender, gender identity, sexual orientation, age, place of birth, medical condition, physical or mental disability, pregnancy (including pregnancy-related conditions), marital status, citizenship status, past, present, or prospective service in the uniformed services, genetic information, crime victim status, a positive test result from an HIV-related blood test, or any other characteristic protected by law.

Seniority Level

Director

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Non-profit Organizations